rbajia Complete Terms and Conditions
Please read these terms and conditions carefully before using our platform — this is a binding agreement between you and rbajia.
General Terms and Introduction
These terms and conditions ("Terms") form a legal agreement between the rbajia platform and its user ("you" or "member"). rbajia is an online gaming platform that provides slot games, cricket betting and live casino services for players in Bangladesh.
By accessing this website, creating an account, or using any service, you are bound by these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.
1.1 Scope of Application
These Terms apply to the rbajia website, mobile version and any related services. It is your responsibility to read and understand these Terms fully before participating in any game or placing any bet.
1.2 Language and Interpretation
These Terms are written in Bengali and will be interpreted in accordance with the rules applicable in Bangladesh. In the event of any dispute or ambiguity, the interpretation of rbajia authority will be considered final.
Account Registration and Eligibility
To create an account and use services on rbajia, you must meet the following eligibility requirements.
2.1 Age Restriction
This platform is for those aged 21 and above only. Access or use of this platform by minors is strictly prohibited. 21+
2.2 Single Account Only
Each individual may operate one account only. If the same person holds multiple accounts, rbajia reserves the right to close all accounts and forfeit funds.
2.3 Registration Information
You must provide accurate, complete and up-to-date information when creating an account. Providing false information may result in immediate account closure and deposited funds may not be returned.
- Full name (as per National ID card)
- Valid mobile number
- Active email address
- Date of birth
2.4 Account Security
It is solely your responsibility to keep your account password and login details confidential. You are responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately.
Age Verification and Identity Confirmation
rbajia reserves the right to verify your identity and age at any time. This process is essential to ensure safe gaming and prevent fraud.
3.1 Required Documents
- Scanned copy of National ID card (NID) or passport
- Recent utility bill or bank statement (for address verification)
- Information required for payment method verification
3.2 Consequences of Non-Verification
If the required documents are not submitted within the specified time, deposits, withdrawals and gaming activity on the account may be suspended. This is not a penalty but a protective measure.
Deposits, Withdrawals and Payment Terms
All terms related to financial transactions on rbajia are set out in detail below.
4.1 Deposit Limits and Methods
The minimum deposit amount is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. The maximum deposit limit depends on the account level and verification status.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit.
4.3 Withdrawal Terms
- Identity verification must be completed before withdrawal.
- The applicable wagering requirements for bonus funds must be met before withdrawal.
- In cases of suspicious transactions, rbajia reserves the right to suspend withdrawals and conduct an investigation.
- If any amount is to be deducted due to tax or legal obligations, this will be communicated separately.
4.4 Currency
All transactions will be completed in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.
Bonuses, Promotions and Rewards
rbajia offers various types of bonuses and promotional offers. Each bonus has specific terms that must be followed.
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500. Depositing ৳22,000 gives the maximum ৳15,000 bonus, making a total balance of ৳37,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25x (twenty-five times). This means the bonus amount must be wagered 25 times before it can be withdrawn. Bonus funds cannot be withdrawn if the wagering requirement has not been met.
5.3 General Bonus Rules
- A bonus offer applies once only.
- rbajia reserves the right to modify or cancel any bonus offer without giving a reason.
- If bonus abuse is found, the account may be suspended.
- Each bonus has a specific validity period; if not used within the set time, the bonus will expire.
- The terms of the VIP cashback program apply separately.
Gaming Rules and Betting Terms
All games and betting activities on rbajia are conducted under specific rules and regulations.
6.1 Game Fairness
rbajia uses games from established software providers to ensure fair play. All games are powered by Random Number Generator (RNG) technology, which keeps results completely unbiased.
6.2 Betting Limits
Each game and betting market has its own minimum and maximum bet limits, which are clearly displayed in the game interface. rbajia reserves the right to change these limits at any time.
6.3 Technical Issues
If a game is left incomplete due to a technical fault or connection issue, rbajia will review the relevant logs and make a decision. In such cases, the decision of rbajia is final.
6.4 Cricket Betting Special Terms
- Bets may be cancelled before a match starts, but not after the match has begun.
- If a match is abandoned for an uncertain reason, the bet amount will be refunded.
- Winnings will be paid only after the official result has been announced.
Prohibited Conduct and Activities
The following conduct is strictly prohibited on the rbajia platform and may result in account closure as well as forfeiture of funds.
- Attempting to win through fraud, deception or any dishonest means.
- Playing games using automated software, bots or artificial intelligence.
- Creating multiple accounts to abuse bonuses.
- Using the platform for money laundering or illegal financial activities.
- Playing games in fraudulent collusion with other users.
- Exploiting any vulnerability or bug in the platform's software.
- Operating an account using a false identity.
- Harassing, threatening or insulting other members.
If any suspicious conduct is detected, rbajia reserves the right to suspend all activity on the relevant account until the investigation is complete.
Responsible Gaming Policy
rbajia believes that gaming is a form of entertainment and should never be seen as a source of income or a way to solve financial problems.
8.1 Self-Control Tools
We are committed to helping our members maintain healthy gaming habits. To that end, you can use the following options through our support team:
- Setting deposit limits (daily, weekly, monthly)
- Temporary break or cooling-off period
- Self-exclusion (temporarily or permanently stepping away from the platform)
8.2 Identifying Problem Gambling
If you feel that gaming is having a negative impact on your personal, family or financial life, please read our Responsible Gaming page and get support through live chat.
Privacy and Personal Data
The protection of your personal information is very important to us. We keep all your information secure using SSL encryption technology.
9.1 Data Collection and Use
The information you provide will be used only for account management, identity verification, transaction processing and improving service quality. We never sell or transfer your personal information to third parties.
For more details, read our Privacy Policy.
9.2 Cookies and Tracking
Our website uses cookies to improve your browsing experience. By using this site, you consent to our cookies policy.
Account Closure and Suspension
Either party may close an account under certain circumstances.
10.1 Closure at User Request
You may request closure of your account at any time via live chat or email. It is mandatory to clear any outstanding balance and meet wagering requirements before the account is closed.
10.2 Closure by rbajia
rbajia may close or suspend any account for the following reasons:
- Violation of terms and conditions
- Failure to verify identity
- Fraudulent activity
- Evidence of being underage
- Extended period of inactivity
Limitation of Liability & Disclaimer
rbajia accepts no liability in the following circumstances:
- If a gaming session is disrupted due to internet connectivity issues.
- If service is interrupted due to technical problems from third parties.
- If service is unavailable due to force majeure events.
- For losses caused by the user's own negligence or mistakes.
11.1 Service Guarantee
rbajia strives to ensure uninterrupted service, however temporary disruptions may occur due to maintenance or technical reasons. Advance notice will be provided as much as possible in such situations.
Changes to Terms & Contact
12.1 Right to Make Changes
rbajia reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, notice will be provided to your registered email or on the platform.
12.2 Continued Use After Changes
If you continue to use or log in to the platform after updated terms have been published, you will be considered to have automatically accepted the new terms.
12.3 Contact Us
If you have any questions or complaints regarding these terms, please contact us:
- Email: [email protected]
- Live Chat: Available in Bengali 24/7